Support
Frequently Asked Questions.
Getting started, accounts and more
Top Questions.
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It’s built from collaboration among inspectors, builders, lawyers, agents and customers pushing the world forward. This app teaches routine, accountability, organizational strategies and how to use professional creativity to enrich the inspection reporting experience.
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We understand that things change. You can cancel your plan at any time with no further commitment beyond the billing cycle.
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Our pricing is extremely competitive for the services we provide. What distinguishes us from other companies is our wealth of knowledge and experience.
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We could charge more based on our qualifications but we're not a greedy bunch. Building & inspecting are our passions. We get paid to do something that we love.
Getting Started.
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Ready to get going? Start by downloading our app
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Absolutely, if you're the company owner. Just go to your Profile tab and choose Team, then choose Invite. Enter phone numbers and others will get texts with invitation codes.
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With Team Inspect, many inspectors from the same company can work together onsite, simultaneously building the same report as they go. Ideally, everyone should have cell or Wi-Fi coverage, but even if they don't it'll still work by merging all the data and photos once they're back online.
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Not outside your team. Within your team, inspectors will have
shared access. -
Yes, there are 37+.
Billing & Account Questions.
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No. All this is handled through your Apple account. We don't see any of your payment information.
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You’ll save a couple hundred dollars and change when you purchase bi-annually.
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We'd be sorry to see you go, but this can be done by going to the Profile tab, choosing Settings, then Delete Me.
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Yes. A paid plan is auto-renewed at the end of each billing cycle. When you subscribe to a paid plan, you automatically activate a recurring payment for the plan.
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Templates are included.
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We generally do not provide refunds (please refer to our Terms of Service), and we do not automatically issue account credit for unused time on a paid account. However, we understand mistakes sometimes happen. If you feel you have canceled your account in error, contact customer support and they can evaluate whether you are eligible for an account credit, a promo code, or a refund.
Still have questions?
Can’t find the answer you’re looking for? Get in touch with our friendly team :)